7

Implementing new social media tools and making technical changes to your online presence can have a serious positive or negative impact to your business.

This current year has already ushered in a tidal wave of tech innovations, from the rise of social robots and personal assistants to Amazon Prime’s one-day delivery gamble and the proliferation of voice search. The latter alone became a $1.8B retail segment in the US in 2017, and is predicted to rise to around $40B by 2022. Amazon Prime’s ability to prioritize Prime subscribers in their supply chain and get them their packages within 24 hours has rocked the world of online retail. Chatbots have been heavily deployed this year too, and are generally well-received by customers who would otherwise have to call or submit forms. But we're more than halfway through 2019, so it's time to ask: What big tech changes are going to affect the way we live and work in 2020?

It’s important to keep in mind that maintaining a good online presence goes beyond search rankings.

7 best Apple AirPods alternatives: true wireless earbuds

The 7 Most Common Concerns of SEO Newcomers